Sky customers are facing an annoying glitch with the ITVX app, where episodes randomly skip to the end, disrupting their viewing experience. Users have reported this issue on Sky’s forum page, expressing frustration over the abrupt jumps in shows without any manual input.

Complaints from customers like Dazzasky and Dawn indicate that the problem has persisted for several days, affecting the smooth playback of ITVX programs. The glitch seems to be primarily impacting users of Sky’s online devices such as Sky Stream boxes and Glass TVs, rather than those using Sky Q via satellite dish.

While the exact cause of the problem is unknown, a Sky representative named Kev has acknowledged the issue and assured users that they are actively working on a solution in collaboration with ITV. Kev’s message on the forum indicates that the support teams are investigating the issue, aiming to resolve it promptly.

For now, users may have to tolerate the skipping episodes until a fix is implemented. Updates on the situation will be provided as soon as more information becomes available.