MPs have raised concerns about driving test slots being monopolized by bots, leaving learners at a disadvantage. A letter signed by 38 MPs highlighted the issue of scammers purchasing tests from the DVSA portal to resell for profit.
Every Monday at 6am, the DVSA releases test slots, but they are quickly taken, with some learners paying high fees to expedite the process. Learners are now facing inflated prices of up to £500 for a test that typically costs £62 on weekdays.
The problem is exacerbated by the practice of swapping test dates, which has seen a significant increase since the Covid pandemic. Data reveals a surge in license number swapping, with around a quarter of tests being swapped at least once, and 29,000 tests being swapped 10 times or more.
Labour MP Amanda Hack spearheaded the call for action, urging the government to intervene and curb the exorbitant prices. Learner drivers are being exploited by bots and third parties, causing financial strain and hindering accessibility to driving tests.
In response, the Department for Transport stated that measures are being implemented to combat scammers. Efforts to increase the number of tests conducted and train more examiners are underway to alleviate the backlog and improve accessibility to driving tests.
The government is committed to addressing the issue and ensuring a fair and efficient process for all learner drivers as part of their ongoing Plan for Change.
